Ohio Hydroponics and Indoor Gardening

chris meiring 3 years ago

Was closed when the website said open. Bad for business. Understanding now they're are husband and wife that are truckers. I apologize for my review prior. Owner replied with the reasoning. That I respect. My 2 star rating is now 4 star rating for the customer service.

Jake H 4 years ago

Closed at 3:30pm New Year’s Eve. I called at 1:30pm asked if normal business hours today. He said he was gonna close early around 4-5pm today. I said awesome I’m heading back from work now and will be there by 4pm at the latest. He said ok see you then. I show up 3:30pm everything says open and it’s locked. Image I was about to spend a couple thousand dollars with them on lights and more but I guess they don’t want or need my business. Indoor gardens is a way better store!

DOVARROW Media 5 years ago

Wow, amazing customer service! These folks have a lot of wisdom. Large variety and competitive prices. If you consider prices on Amazon and convenience this place has great rates and sometimes better.... I love this store !

Danielle Nicole 9 years ago

Shopping experience was good but I believe they took advantage of my novice gardening knowledge. I needed a light and they sold me one that, I was told, would be good for a small space. I trusted their opinion. It's been a couple of weeks and I finally was able to put my indoor garden together and the light is a 250 watt light that doesn't work in a standard plug! A fellow gardener said there was no reason to have such a powerful light for such a small space. My boyfriend went back to the store to ask for an exchange. We didn't care about the price difference, we just wanted the light that would work in a standard plug . Nope. No exchanges. No help. No nothing. So if you want competent service in hydroponics and conning women into spending more than they need to, then this is your store. Never will I go back and I'll never recommend.

David Shawbell 9 years ago

Very nice place wonderful people that work there!! Kevin and Bill are very knowledgeable and very much a help for sure weather it's in store or on the phone. Customer satisfaction and support are key areas to anything doing well and they both do a great job at it!! For instance I had a bulb problem they were closed on a Sunday due to them both having something suddenly come up their normally open Sundays every week, Been going there for a year or so and the only time they were closed was that day but Kevin was nice enough not only to answer my email almost rite away but was willing to drive quite a distance and it was family related which means more to me and should to others to make sure I had one if I needed one. Now that's loyalty and customer service!! Top Notch!!